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Making AI Work for Family Businesses Without Losing the Human Touch ai adoption family business family dynamics next gen development Apr 25, 2025

I was meeting with a father-son leadership team last month when the son (mid-30s) pulled out his phone and said, "I asked AI to rewrite our customer emails and it doubled our response rate." His father (early 60s) immediately frowned. "But those aren't our words anymore."

That moment describes ...

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The Power of Transparency: How Expressing Thoughts and Opinions Drives Trust in Family Enterprises family business family dynamics next gen development Jun 12, 2023

Last week I had lunch with a G4 leader who said, “I want to thank you for being one of my mentors.”  Then she spent an hour updating me on the sale of a commercial property, her siblings and parents, and her excitement about the next phase of their business. In short, she freely voiced her thoughts ...

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How Do Jack or Jill Fit in Your Family Business? Part One of a Three-Part Series family business family dynamics next gen development Apr 25, 2023

Part 1: How Do Individuals Fit into the World, the Society, and the Family Enterprise?

The field of social psychology is driven by one fundamental question: "How does each individual fit into the world, society, team, or family enterprise?" The same question is also the focus of Industrial/Organiza...

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Keeping Confidences About Family Wealth family business family dynamics succession planning Apr 16, 2023

As a family business leader, you're probably curious about what traits you need to excel in your role. There are many opinions on this topic, but a recent project provides some concrete answers.

Kent Rhodes and Doug Gray, Ph.D. developed and validated a 360 assessment process called Assess Next Gen, ...

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