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Making AI Work for Family Businesses Without Losing the Human Touch ai adoption family business family dynamics next gen development Apr 25, 2025

I was meeting with a father-son leadership team last month when the son (mid-30s) pulled out his phone and said, "I asked AI to rewrite our customer emails and it doubled our response rate." His father (early 60s) immediately frowned. "But those aren't our words anymore."

That moment describes ...

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